It is recommended that you stop any running EPIC process and pause any scheduled jobs that may cause EPIC processes to start, upgrade to Java 8, and then upgrade your EPIC client. If your current EPIC client version is prior to 5.5.77, upgrading to Java 8 will cause your EPIC synchronizations to stop working. You must have Java 8 installed and included on your system path to run the EPIC client. Proxy server supportĮPIC synchronizations can be run through a proxy server while other configurations are possible, the following deployments have been successfully implemented either in the test lab or in production environments:Īs part of the end-of-life for TLS v1.0 support, Java 7 is no longer supported. System requirementsīefore installing the latest version, review the following system requirements to ensure that you will be able to use the EPIC client with your deployment. The first line indicates the version number of your EPIC client for example. If you are not certain what version of the EPIC client you are currently using, navigate to your EPIC client installation folder and open the /log/epic.log file. This article explains how to upgrade from a previous version of the EPIC client to the latest version. The EPIC (Export Plus Import Controller) data synchronization utility is a command-line tool that allows you to automatically synchronize user data with xMatters.
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